Analysis and Troubleshooting of IP calls, Implementation and testing of SIP trunks, Server Administration / Configuration of PBX Issabel, Elastix, Asterisk, Configuration and support of Softphone, Generation and escalation of tickets, Network monitoring, Ping tests, tracert , call tracing on Linux servers, Traffic analysis with Wireshark.

VoIP Server Administration

Implementation of solutions in irregularities on the network, remote accompaniment to on-site technicians, mastery of software for telecommunications equipment / Monitoring of the Internet network, antennas and routers, implementation of radio links, Telephone support, equipment test , IP telephony management, technical group activities.

Troubleshooting in IP networks