Managed full sales cycle for premium memberships, tailored solutions for clients, presentations, negotiations, contract closures, client retention, QA compliance, and VIP assistance.

Consultative sales of premium vacation memberships, client relationship management, contract closures, and achievement of sales targets.

Assisted guests during check-in/out, advised on services, coordinated with housekeeping and reservations, managed VIP clients, and handled incident resolution.

Personalized guest assistance, coordination with multiple hotel departments, and proactive incident resolution.

Front desk administration, guest assistance, reservation management, complaint resolution, and compliance with luxury standards.

Experience in Guest Experience, Concierge, Receptionist, and Hostess roles in a luxury hotel environment.