Estimation, planning and execution of test cases. MOBILE/WEB testing. Bug reporting and tracking. Requirements analysis. Development of functional, non-functional and automated tests. Work modality based on agile methodologies (Scrum/Kanban). Audit and evaluation of calls. Chat management about PQR's. PDA's design. Maintain the level of service in the campaign. Perform feedbacks and calibrations. Preparation of process manual. Generate reports.

Incident monitoring, attention and follow-up of PQR's, functional testing of apps with business partners (Claro, HBO, Directv, FOX). Estimation, planning and execution of test cases. Bug reporting and tracking. Management of databases under As400.