Business Administration student with experience in bilingual customer service , focused on directing , guiding , advising and properly supervising the staff under his charge
Commercial and telemarketing management, database management and customer service.
Logro principalFinancial analysis for credit placement.
Follow-up and solution of cases/tickets.
Logro principalBilingual customer service via phone/email/chat.
Provided bilingual customer service via phone/chat, trained new agents and supervised teams.
Logro principalBilingual Trainer and Supervisor.