 Services Manager for projects associated to wireless and TX rollout implementations, RF optimization project, IPRAN & TX back office configurations services.  BPO management and optimization.  Workforce resources management.  Follow the scope for each delivery service and perform the service according with contract alignments.  Develop a budget plan based on the project scope using the inputs give it by sales department and achieve the expected margins.

Manage the customer expectation and changes required to ensure the project goals are achieved.

 Responsible of projects associated to network wireless and TX rollout implementations.  follow the scope for network rollout implementations in several regions.  Develop a budget plan based on the project scope using the inputs give it by sales department and achieve the expected margins.  RF optimization for WOM operator in remote locations.  Delivery logistic management for Nokia LTE700 project in remote locations.

Manage changes to the project scope, schedule, and costs by updating the project plan and communicating approved changes to the team, to ensure the project goals are achieved.

 Regional Manager for operation of manage service on TigoUne network.  Perform the direction of all regional for TigoUne operation (Center, Coast, East, Northwest, and Southwest).  FLM management and facilities management also include the datacenter facilities management.  Develop an improvement plans for network optimization, scope control and resources control and evaluation.  Contractor’s management.

SLA & KPI fulfillment successfully, fixed and mobile network operation (FLM).