Provided support for corporate applications, prepared compliance reports, attended incidents and requirements, and maintained communication with control entities.

Supported corporate applications, ensured compliance with control and surveillance entities (SES, DIAN), incident and requirements management. Strong skills in application support, reporting, and incident response.

Provided support for corporate applications, ensured compliance with SES and DIAN, managed incidents and requirements.

Supported corporate applications, compliance reporting, incident and requirements management. Developed expertise in application support and regulatory compliance.

Attended help desk requirements, ensured compliance with service levels, provided remote and on-site support, updated hardware/software inventory.

Help desk requirements, compliance with ANS, remote/on-site support, inventory updates. Developed customer service and IT support skills.