I perform tasks in customer service, writing solutions in favor of the user experience with the services provided. In addition, I have knowledge of meeting goals and statistics requested in the company. Finally, I manage applications and functions to facilitate and adapt the experience for each user.

I perform collection functions in charged-off portfolios with banking, cooperative and financial entities; from delinquent loans of revolving loans to delinquencies greater than 3 years. I have acquired knowledge in database management, account statements; in addition to the adequate implementation of Excel and applications related to the credit study of each delinquent person. .