Jeimmy Martinez Montoya
Bilingual Agent Customer Service
Perfil profesional
Dynamic , organized , responsible and honest professional , used to teamwork , with experience in customer service and bilingual support . Proficient in English ( B2 ) and modern languages
Experiencia laboral
Bilingual Agent Customer Service
concentrix - experts colombia s.a.s. | Noviembre 2021 - Actualmente (5 años)
Habilidades utilizadas
Managed customer service for English-speaking clients, demonstrating bilingualism and strong communication.
Logro principalBilingual customer service agent handling English and Spanish inquiries, supporting international clients.
Call Center Agent Customer Service
colombian outsourcing solutions | Abril 2021 - Octubre 2021 (6 meses)
Habilidades utilizadas
Provided customer service and resolved client issues in a timely manner.
Logro principalConsistently met service targets and maintained positive customer interactions.
Call Center Agent Customer Service And Support
atento colombia sas | Marzo 2020 - Diciembre 2020 (9 meses)
Habilidades utilizadas
Offered customer support and assistance, handling inquiries and complaints.
Logro principalSupported customers and provided service solutions, improving customer satisfaction.
Formación académica
Technique Screen Printing
| Técnico/Tecnólogo
| Técnico/Tecnólogo
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