I provided customer service and support in Spanish and English, managing financial products and answering investment questions. I used office tools and banking systems.

Bilingual telephone support for high-value clients, investment fund management, and problem-solving skills, demonstrating a service-oriented attitude and fluency in English.

Design and delivery of English classes for different ages, promoting active learning.

English classes for children, young adults, and adults, adapting teaching methods to the group.

Teaching English to university students, lesson planning, and performance evaluation.

I taught English courses at the university level, developing communication and group management skills.