For this company my work consisted of attending to the concerns, thanks and complaints that the customers had with the products that the company had, always directing them to a professional solution.

It was my first experience as a customer service representative, where my job was to guide customers through a platform to buy products, and eventually I was promoted to the premium sales department, where I had to explain the sales policies and ensure their trust in the company.

It was my first experience in an English speaking country, and being there I managed to improve my language skills with listening and speaking.