Planning, leadership, coordination and administration of the IT area and its respective projects using technical knowledge and project management tools to provide and meet costs, times and expectations. ● SQL database administration, integration between systems of information.{* * *}● Planning, execution and identification of project needs and difficulties, process automation and process optimization.

Coordination of the Network Operation Center (Monitoring & Control area and Help Desk) support to the Core area and management. Generation of Key Performance Indicator (KPI), Opex. ● Support and leadership to the analysts of the management center and management of their functions.

Increase of the positive percentage of KPIs of more than 45%