Mirna Ximena Patiño Cifuentes
Retention Executive
Perfil profesional
Technologist in Systematized Accounting at the Antonio José Camacho University Institution. With experience and knowledge in Administrative and Accounting areas. I have the capacity for achievements and objectives to lead projects for teamwork and pressure, good interpersonal relationships, ability to adapt to situations that require decision-making and quick learning.
Experiencia laboral
Execute retention strategies, active listening, inquire, explore, benefits.
Logro principalAdaptation to change, work under pressure, achievement of goals.
Provide benefits, create customer needs, development of sales strategies, renewal of credits and policies, telephone management, achievement of goals.
Logro principalKnowledge of insurance area, closing and persuasion skills.
Negotiation in commercial and financial portfolios, standardization, customer service, collections via call center, collection of portfolios of different arrears, achievement of goals, analysis and application of strategies for withholdings.
Logro principalKnowledge in collection of pre-legal and legal arrears, knowledge in intangible products.
Formación académica
Universidad libre | Undergraduate
