Omar Jose Perez Bermudez
Projects & Quality Analyst
Perfil profesional
Passionate about Data and project management generating ideas that allow the fulfillment of KPI & OKR. Ease for teamwork, adaptation to the work environment and proactive, orientation to results and effectiveness in achieving objectives and goals.
Experiencia laboral
- Project management at the Andean level (Costa Rica, Peru and Colombia) - Analysis and execution of Andean NPS - ARL monitoring and tracking - Creation of DataStudio reports - OKRs and KPIs
Logro principalCreation & execution of new Quality process
- Design and tracking of NPS - Development of acquisition strategies - Onboarding meetings - KPI's
Logro principalI identified a fraud model that was economically affecting the company. Nearly 30% of the company's capital was saved
- Recruitment of bilingual staff - Satisfaction surveys - Daily Excel report of interviews
Formación académica
Universidad ean | Undergraduate
