Incident Manager 04/2023 - 7/2023 PROBE • Incident Monitoring and Management • Incident Backlog Monitoring • N2 Support Coordination{ ***}• Support for documentation management. • Generation of monitoring sessions. • Generation of incident reports. • Creation and updating of IT management documentation • Management of problem solving and corrections • Data collection • Support in creating knowledge base • Monitoring of control panels{*** }• Support to the area