Support all project processes through technical assistance in the corresponding life cycle phases, ensuring the quality of their deliverables.

Support all project processes through technical assistance in the corresponding life cycle phases, ensuring the quality of their deliverables.

Timely provide care, diagnosis and provide effective solutions to assigned cases. • Identify the failure and solve the problem presented in the reported computer equipment. • Advance the configuration or reinstallation procedure, if the problem identified is software (operating system, office software, any provided by the FGN to its users).