Melissa Mosquera Donoso
Marketing Analyst
Perfil profesional
Bilingual professional with experience in customer service and financial advice in English and Spanish. With more than 3 years of experience in dynamic environments, I have developed key skills in account management and effective communication with clients from different cultures.
Experiencia laboral
Social Media Advisor
teleperformance | Marzo 2022 - Marzo 2023 (1 year)
Habilidades utilizadas
I provided customer support in English, answering queries and messages through various communication channels, such as WhatsApp.
Logro principalManage and update the company's social media accounts.
Financial Advisor
scotiabank | Marzo 2020 - Octubre 2021 (1 year 7 months)
Habilidades utilizadas
Processing and analysis of performance indicators through tools such as Google Analytics and Google Search Console.
Logro principalProvided personalized financial advice to clients in English and Spanish.
Formación académica
English b2
American school way | Without studies
American school way | Without studies
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