Based on the different strategies for analysis of repeated failures of the different services of Telefonica's corporate clients, the aim is to make strategic decisions in order to reduce incidents, generating a project model that meets the service levels (analysis , possible solutions, topology design, budget generation, window service, customer support, configuration and monitoring

Comply with an optimal telecommunications and connectivity service for the corporate clients of our ally Telefónica Colombia, guaranteeing the client's last kilometer under MPLS validations and the different topologies and devices (PE, OLT, DSLAM, Converters, Router among others) of the different manufacturers (CISCO, HUAWEI, NOKIA, TELDAT) in order to ensure both at the WAN level and at the LAN level the improvement of service performance under a detection and correction of f