Data Quality Analyst • Data migration from one CRM to another. • Analyzing, auditing and classifying data from CRM databases. • Identifying, assessing, monitoring, documenting, and communicating potential quality issues in the way data is collected, stored, processed, or used.

Jr Data Analyst • Worked with senior data analysts to analyze and interpret large datasets • Assisted with developing dashboards and reports using Tableau • Conducted quality assurance checks on data to ensure accuracy and completeness

Team Manager • Monitored calls by listening in randomly. • Set monthly and daily goals for inbound/outbound call team according to company objectives. • Motivated team to meet monthly goals and beat other teams in the Center • Managed a team of 15 call center representatives, providing ongoing coaching and feedback to improve performance and achieve team goals. Reference Available upon request Contact Phone + 57 ********** Email ********** Linkedin ww