Knowledge in customer service applied with high standards of attention and timely solution to requirements, Performance of strategic functions, such as: offering the service portfolio, search and achievement of clients, negotiation and closing of sales, analysis of information, delivery of reports , advice and sale of products and services from the box, visits to companies, assignment of health appointments, advice for purchases through a virtual store, management of the SAP application between or

Initially, I joined the company as a sales point of sale sales consultant. Based on my skills and commitment, I had the opportunity to be promoted to a better position. who was comko junior business advisor.

Customer service and Performance of strategic and commercial functions, such as offering the service portfolio, searching for and obtaining clients and associates, credit disbursements, filing documents, processing and managing the different financial products, filing credit applications, managing deposit products (savings accounts, CDT), commercial management (cards, credits and insurance), management of the financial information system. Management of office tools and I have

Contact Center Agent. FUNCTIONS: sales and customer service throughout the bank's portfolio such as savings accounts, cdts, loans for micro-entrepreneurs, crm, bank applications.