Victor Torres
Customer Support & Technical Services Specialist
Perfil profesional
Bilingual and detail-oriented Virtual Assistant with C1 English , experienced in customer service , technical support , and remote communication . Skilled in digital tools , proactive , organized , and committed to excellence in remote work
Experiencia laboral
Bilingual support for U.S. clients in the tech sector. Resolved technical issues via phone, email & chat. Maintained accurate documentation and client records. Contributed to customer satisfaction and internal training.
Logro principalProvided bilingual support for U.S. clients, resolved technical issues, maintained documentation, and contributed to customer satisfaction and training.
Provided assistance in English and Spanish. Managed billing inquiries and customer accounts. Used CRM tools to document interactions. Ensured confidentiality and clear communication.
Logro principalAssisted clients in English and Spanish, managed billing inquiries, used CRM tools, ensured confidentiality and clear communication.
Formación académica
Epic flight academy | Técnico/Tecnólogo
