Assisted customers with orders, deliveries, billing, account updates, and dispenser services. Ensured satisfaction by resolving issues promptly and delivering clear, professional assistance.

Provided bilingual customer support for Primo Water and ReadyRefresh clients via phone and email, resolving orders, deliveries, billing, and account issues.

Maintained customer satisfaction by providing clear and empathetic guidance for streaming, subscription, billing, and technical issues.

Delivered real-time support for Disney+ customers via phone and chat, resolving streaming, subscription, billing, and technical issues.

Answered account and product queries, resolved transaction and app navigation issues, documented interactions, and followed up for resolution.

Supported users of a fintech platform, handling inbound calls and resolving account, transaction, and verification issues.