Definition and design of improvements and requirements to the processes in charge - Quantitative and qualitative achievements Functional tests for the development of requirements (positive input, negative input) SQL database consultation Definition of indicators and implementation in the operation Standardization of processes (Standards, flowcharts , indicators, records) Application of the Quality Management System and participation in Quality Audits Participation in improvement projects

Systematization of settlement of commissions to advisors sales post and sale pac

Design and execution of the Talent Development model articulated from personnel selection to replacement cadres programs and succession plan. Management of the process Administration of competencies, Plans of masters of formation and Development of career for identification, closing of gaps of development and potentiation of abilities. Coordination of competency certification processes for healthcare personnel such as compliance with qualification requirements.

Application of soft skills development activities to employees. Application Performance evaluations in its three stages to the entire organization.