Oscar Eduardo Hincapié Vargas

Software Developer

Perfil profesional

Systems Engineer with more than 12 years of experience in various projects, skilled in programming languages, methodologies, and frameworks, with a passion for teamwork and problem-solving

Experiencia laboral

Software Developer

cafeto (alchemy - opentext) | Diciembre 2020 - Actualmente (5 years 11 months)

Habilidades utilizadas

Worked on Azure DevOps, Azure Portal, Playwright, and Python to enhance testing and deployment processes.

Logro principal

Developed comprehensive test cases and automated scripts for testing solutions.

Software Engineer – Product Support (Level 2)

cafeto (pros holdings, inc) | Diciembre 2020 - Junio 2024 (3 years 6 months)

Habilidades utilizadas

Conducted root cause analysis and automated processes to enhance customer issue resolution.

Logro principal

Ensured SLA compliance and managed technical cases for customer success.

Software Engineer – Cloud Operations

cafeto (pros holdings, inc) | Mayo 2017 - Noviembre 2020 (3 years 6 months)

Habilidades utilizadas

Take ownership of technical issues and respond to service requests across multiple channels.

Logro principal

Provided product support for a global customer base in a fast-paced environment.

Formación académica

Degree in Multilayered web Application Developer in Java
Unknown institution | Technological career

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