- Manage the NOC complying with the standards and policies for data protection and availability of IT services - Manage the application server and SQL database of the monitoring tool - Execute automation projects - Manage monitoring projects in accordance with the business needs - Support the preparation and monitoring of NOC processes and their documentation

- Manage incidents, requirements and changes in the area of infrastructure and networks - Execute first level support - Monitor Coomeva EPS infrastructure through e-solutions - Support equipment configuration and maintenance