William Mauricio García Ramos

Systems Engineer

Perfil profesional

I have basic experience in programming and databases, on-site and remote technical support, with ease of learning and enthusiasm to learn and show my skills. I am attentive and collaborative without problem to work in a team.

Experiencia laboral

Profesional De Aplicaciones Junior

permoda ltda | Diciembre 2021 - Actualmente (4 years 11 months)

Habilidades utilizadas

- Creation of queries in SQL Server for the development of internal projects - Database administration - Data analysis and basic management in Power BI / Soft Expert - User configuration in access control software - First and second level support to internal users

Logro principal

Promotion of position in less than 6 months for high performance

System Analyst

sonda | Enero 2019 - Octubre 2021 (2 years 9 months)

Habilidades utilizadas

Customer service in person and by telephone. Resolution of incidents presented at the technical support level. Remote support

Logro principal

Excellent customer service, fast learning and responsibility with my work

Auxiliar Sistemas - Practicante

coopidrogras | Octubre 2017 - Abril 2018 (6 months)

Habilidades utilizadas

Provide technical support in the company to solve problems. Create applications to facilitate processes in the company. Help officials with SAP user unlocking

Logro principal

Development of application for inventories

Formación académica

Computer Science
Corporación unificada nacional de educación superior cun | Undergraduate

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