Technological platform management, level 1, 2 and 3 support, incident escalation, help desk management, Linux and Windows server management, database management in MySQL, SQL Server, management of communication and security devices, management of proprietary applications (with PHP and Visual basic programming languages), IT asset inventory management, implementation of open Source tools for asset management (GLPI, OSCInventory, Alfresco), supplier management,

GLPI implementation for IT asset management

Support with the planning of activities and execution of the same for the implementation, configuration and parameterization of updates or new products on the technological platform of the company, planning of activities received in the help desk solution and monitoring of the same, provide solutions of second level in the applications, products and services that operate on the company's platform, escalation of incidents to level 3, execute updates and maintenance

Automate platform transfer process using bash scripts