Responsible for defining and standardizing the commercial process for SMEs and leading the commercial team of 11 consultants. Training of the team in the management of CRM. Recruitment, evaluation and selection of business consultants. Management and implementation of commercial strategies in the sale of multiple products such as: voice telephone lines and management of digital verticals (Cloud, Oit, Security and Big Data) • Standardization of the commercial process including the application and control of the telephone.

Responsible for the sale of the fixed, mobile and digital portfolio (Cloud, Oit, Security and Big Data) for SME companies in the Medellín region. • Reach the sales goal proposed month by month, the achievement of new SME clients, as well as the consolidation of the relationship with them.

Responsible for the monitoring, control and administration of a vehicle sales showcase; from the establishment of commercial strategies to generate sales to the taking of order by the client. • Structuring the sales team, managing to generate a culture of customer service, and compliance with the processes established in the organization.