Budget control process Maintenance, Management of in-house maintenance personnel, Filing of maintenance requests and purchase order requests, negotiation of minor purchases, assignment of requirements to suppliers, monitoring and control of maintenance national headquarters, Colpatria tower and Bogotá headquarters, validation of invoices, database management, monitoring of maintenance schedule and technical equipment, contract administration, headquarters administration.

Promotion of the administrative assistant position to Maintenance Analyst, Savings of 37% of the PPTO 2021 assigned to the process equivalent to (388 MCOP), compliance with the branch remodeling project schedule, leading the process of including services from the area to the IRIS platform implemented.

Maintenance process budget control, Filing of maintenance requests and purchase order requests, allocation of requirements to suppliers, follow-up and control of Colpatria tower maintenance, validation of invoices, database management, maintenance schedule follow-up of technical equipment (rooms technicians, fire extinguishers), gathering information.

Savings of 20% of the annual budget of the 2020 process equivalent to (260 MCOP), Reduce time in maintenance responses, control over maintenance processes, information gathering, reduction in maintenance expenses.

Conducting surveys, supervision, review of databases, typing, criticism and re-contact.

Reduce time without altering the quality and practice of the surveys, apply the data collection methods when verifying each of the studies.