Help with the organization of the company structure, definition of roles, team positions and responsibilities, change of functions and activities of personnel. Improvement of processes and protocols of the different processes.

Set up the SST SG, set up the training plan, organize the organizational structure, define the staff training plan as well as the organization's work route.

Coordinate the processes and logistics personnel of the Library System of the City of Medellín, I was an auditor of the missionary and technical processes. Implement standardized models for process optimization. Trained and supported the staff in charge.