Miguel Stiven Villa Mercado
Agente Call Center
Perfil profesional
Dynamic and motivated bilingual professional with experience in customer service in fast-paced call centers . Skilled in information analysis , organization , and providing exceptional client service . Responsible , honest , and team-oriented
Experiencia laboral
Handled inquiries and provided solutions to client requests, adhering to company protocols and ensuring customer satisfaction.
Logro principalManaged customer interactions efficiently in a bilingual call center setting. Provided timely solutions and maintained high quality service.
Assisted customers with inquiries and troubleshooting, ensuring high standards of service in a bilingual environment.
Logro principalDelivered responsive bilingual customer service and collaborated with team members to ensure customer satisfaction.
Resolved customer issues efficiently and followed company guidelines and procedures.
Logro principalProvided bilingual support and maintained high customer service standards, resolving issues efficiently.
Formación académica
I.s.5 – walter h. crowly – junior high school | Bachiller
