Being a virtual store, orders and purchase orders were handled online. Many of our customers were afraid to place these orders in virtual mode. As a Community Manager I always received messages of complaint. My mission was to prevent the customer from getting frustrated and give them all the confidence necessary to not only make the purchase online, but also wait patiently for their order. This was a great challenge.

As a production area we covered events, conferences and congresses in the city of Lima. As an assistant I not only had to see the details of the event, but also support what our client required at that moment. One of the things I liked the most was providing the calm that the client needed since nerves were never lacking in this type of activities.