Led end-to-end technical project execution, risk assessments, vendor engagement, and incident response. Configured FortiGate firewalls, managed Intune, and ensured system continuity for live events.

Directed province-wide IT/cybersecurity competitions, delivering infrastructure for 500+ workstations, servers, switches, firewalls (FortiGate), and UPS. Managed FortiGate firewall policies, Intune, backup and recovery.

Executed hardware/software rollouts, managed Intune, GPO, backup and recovery, improved helpdesk turnaround, and trained staff/students on system administration and security.

Led OS image deployments, large-scale rollouts, administered Microsoft Intune and GPO for endpoint compliance, optimized incident workflows, delivered training.

Ensured consistency and quality in imaging, improved network reliability, streamlined incident response, and worked closely with vendors and technical experts.

Led imaging projects across seven campuses, monitored network performance, coordinated with vendors, used ITIL frameworks for resource management.