IT Expert at Banco Santander, Inventory Management, Resolution of ServiceNow Ticket Incidents, Authentication, Active Directory User Notlock, Application License Validation, Support Applications, Validation of Cybersecurity Services, Management of Servers and Virtualization with VMware Hyper-V, AWS, support for new IT projects, network monitoring with PRTG tool with X-Flow sensor,{ ***}identification and support for switches, routers, Cisco VPN, firewall with ap

Performed IT support incident support work for hardware, software and private network teams. I worked at a well-known hospital, rebooted, created users and groups in Active Directory, checked server status, monitored the network and computers with PRTG applications, routers, points{*** }network and firewalls, inventory equipment. Virtualization using VmWare in Linux and Windows distributions. Among other functions

IT support and analysis for the company's IT infrastructure, with their respective support, analysis and network administration. Virtualization of servers, management of databases and ACLs in the typology of networks. Monitoring and verification of the corporate network, management and installation of protocols with the OSI Model.