Work Experience in Positions such as Administrative and Sales Assistant, Digital Marketing also commercial experience in Face-to-Face Channels and Contact Center, in different industrial sectors such as financial, health, telecommunications, sales
Telesales agent where office package was managed, especially Excel to keep track of sales and also set up orders in the SAP system and at the end of the day, create a dynamic table and verify if there were no double orders in the areas where orders were set up to avoid a customer return for double order and being able to cancel one of the two and only one order will be invoiced
As a comprehensive agent, we managed the entire office package, more than the entire word and excel, word to initially take note of the client's personal data and word to keep a record of sales and effective cross-selling to consolidate at the end of the month and also observations for In a team meeting, explain what were the most typical cases of why the client wanted to withdraw the programming and thus look for retention and sales strategies.