Customer service, problem-solving, CRM management, and use of Workday. Ability to work under pressure and adapt to different customer profiles.

I developed skills in effective communication, CRM management, and teamwork in a high-pressure environment.

Support in recruitment, interviews, onboarding, payroll management, and training coordination. Proficient in UKG Pro and Workday.

I supported recruitment processes, interviews, payroll and document management in HRIS (UKG Pro, Workday).

Market research, interviews, campaign data analysis, dashboard development, and launch support.

I performed market research, data analysis, and executive report writing using Excel and Power BI.