Responsible for data analysis and process control related to the technical-mechanical revision, through the generation of control charts and monitoring of Kpi's with information on times, re-processes and services.

Implementation of a culture of continuous improvement, reduction of 20 minutes in waiting times per customer and 35% reduction in reprocesses due to human error through the creation of Power Bi dashboards.

Responsible for defining and being integrally responsible for the scope, management, application and continuous improvement of the quality management system and the technical-mechanical review process under ISO/IEC 17020 standards for inspection bodies

30% decrease in PQR, 27 min decrease in waiting time per client, file systematization and its method.