Jose Vicente Mejia Mercado
Agente Call Center Bilingüe
Perfil profesional
Highly adaptable and fast-learning professional with a strong background in multilingual customer service and sales . Proven ability to acquire new knowledge quickly and integrate into diverse teams to achieve operational goals
Experiencia laboral
Handled telecommunications sales and customer service for T-Mobile, excelling in both English and Spanish interactions.
Logro principalExecuted sales strategies in English and Spanish for T-Mobile, managing customer inquiries and closing sales in a high-volume environment.
Supported customers regarding credit accounts, payments, and account management in both English and Spanish.
Logro principalProvided bilingual customer support for Macy’s credit department, managing account inquiries and payments.
Managed service requests and security processes for Capital One Bank, focusing on Spanish-speaking customers.
Logro principalHandled banking service inquiries and security authentication for Spanish-speaking clients in Capital One Bank campaigns.
Formación académica
Colegio campo hermoso | Sin estudios
