Consolidate, refine, and analyze customer, policyholder, and beneficiary information, ensuring the integrity and accuracy of the data in the company's operational systems.

Identify and lead initiatives to automate calculations and reports, improving operational efficiency.

Oversee operations and KPI impact processes in Colombia and Chile, managing B2B, B2C, and B2G business segments in the LATAM region.

Lead the FARO (SAP) migration project.

Analyze information for decision-making and coordinate the monthly closing, managing a team of 11 people.

Control and supervise accounting reconciliation.