I worked in several areas of the Claro project, in which I was in charge of monitoring technical visits, I gave support to the technician for problems he had during the visit, then I was in the area of scheduling visits, I was also in the area external network providing support to report failures externally, and finally I was in the internal support area, completing visits and closing them when there was a failure in Claro's systems.

To have learned each of the internal areas that the company managed.

I worked receiving documentation that users brought to file the Positive ARL before, I also received PQRD and delivered their responses when requested.

Received calls from passengers and drivers of the DiDi Argentina App, to support the App, due to any failure or non-conformity towards it, maintaining the quality and user satisfaction in the same way.