Support in the different tasks carried out by the CRM Campaigns team. Extraction, transformation and delivery of bank customer databases. Preparation of documentation and updating of processes of the different members of the area. Development of a high impact project for the area.

I carried out the design of an innovative digital tool that allows the integration and knowledge of assigned processes of the employees of the CRM Campaigns area, resulting in a significant improvement in the performance of the team during the absences of some of its members.