Attention to requirements by financial institutions and specialists in the Services Area in order to provide solutions to incidents and problem cases presented. Management in databases and application logs, preferential banking customer service.

Provide second level support to corporate clients of national and international banks and support in the creation of Requests and Incidents in the JIRA Ticket Management tool.

Management, execution and evaluation of electronic security projects, management of work teams, incident resolution and direct dealings with the client. Purchase, installation and equipment conf.

Preparation of proposals and subsequent execution of electronic security projects, CCTV, facial recognition, LPR, VoIP, IP-PBX.

Operations manager, admon and review of platforms, servers and storages. Monitoring of the software and processes of the Corona tableware company. Attention to incidents and requirements

Build trust in the work team and the client due to my good handling of incidents and problem solving at critical moments