Empresas
Empleos
  • Sobre nosotros
  • Soluciones
    • Publicación de vacantes
      Publica tu vacante y recibe candidatos calificados en 48h.
    • Evaluación de candidatos
      500+ pruebas técnicas y psicológicas, más anti-fraude.
    • Headhunting
      Búsqueda ejecutiva a la medida de principio a fin.
    • Nómina + EOR
      Dispersión de nómina y EOR en más de 15 países de LATAM.
  • Precios
  • Empleos
Photo

Jorge Emilio Cruz Garcia

Top Customer Service Professional (Technical Leader)
Habilidades
(Autoevaluación)
Working under pressure. 91%
Responsive design 90%
Group management 90%
Information analysis 90%
Idiomas
English:
  • Leitura
    70%
  • Escrevendo
    70%
Perfil profesional

Experiencia laboral

Professional Customer Service Top Technical Leader
telefonica colombia | Abril 2022 - Mayo 2023 (1 year 1 month)
Habilidades utilizadas

Supervision and coordination of the resources of the CGP team prepared for the project, control of indicators in order to comply with the SLAs, construction of project reports, monitoring and presentation of the different technical problems, trends, pressures or situations, seeking solutions. with the analysis of the causes, applying corrections to prevent and generate new technical alternatives (Network with Cisco router, Juniper and HW).

Logro principal

Network implementation of IPV6 and management instead of most layer 3 equipment.

Professional Customer Service Top Cgp
telefonica colombia | Diciembre 2020 - Abril 2022 (1 year 4 months)
Habilidades utilizadas

Management of failures related to the fixed telephone network with experience in attention to services provided to the National Police; With knowledge in XDSL Networks, IP, dedicated channels, Clear Channel, Uk Access Technologies, LAN and WAN Network Support.

Logro principal

To be recognized as the best employee of the year 2021, for the implementation and management of the different project solutions.

Profesional Servicios Convergentes
oesía networks colombia s.a.s | Marzo 2020 - Noviembre 2020 (8 months)
Habilidades utilizadas

Management of failures related to the fixed telephone network with experience in attending services provided to clients such as Citibank, Cifin and the National Police; With knowledge in Networks XDSL, IP, Clear Channel, Uk Access Technologies, LAN and WAN Network Support.

Formación académica
Other not Specified
Uptc | Specialization
Generado por

¡Descubre la nueva forma de encontrar empleo!

Top de empleos
Top categorías de empleo
Empresas
Publicar vacante Precios Comercial
Legal
Términos y condiciones Política de privacidad
© 2026 PeakU Inc. All Rights Reserved.
Andres GPT
Asistente virtual