Supported customers online, resolved technical issues, and maintained cloud-based workflows.

Provided IT support and customer service remotely, ensuring workflow continuity and technical troubleshooting.

Moderated content, managed data, and supported online operations in a remote setting.

Handled content moderation and back office operations with attention to detail and technical knowledge.

Provided customer support for Columbia Sportswear, managed inquiries and resolved issues.

Maintained high customer satisfaction and efficient workflow in a BPO setting.