In charge of the management, analysis and development of customer requirements Development of microservices. Development and Implementation of Contact Centers. Development of integrations in telecommunications platforms. Development of cross-platform channels. Development of ETL processes. Implementation of chatbots for written channels. Implementation of services on the Azure platform. Technical Leader in various development projects. (Rest,DB,SOAP)

Remote and on-site support to users (hardware and software). Monitoring of servers, networks and web applications. Coordination with suppliers. Process automation. Development, implementation and monitoring of Corporate Intranet. Implementation of physical and virtual servers. Monitoring and administration of Windows Server 2008 / 2012 Servers. Backup monitoring, execution and restoration. Documentation of Policies and Procedures of the ICT Area