As such, I am here to validate application failures indicated by users and escalate these cases to the corresponding area.

In this one I was only in charge of configuring the equipment and putting the plates on them.

In the company I was in charge of managing the AD accounts, also of assigning equipment for both registered people and clients of other companies, I was also in charge of installing and installing VPN among other office 365 tools and ANS compliance, creation and assignment of cases among other things