Delivery manager maximizing business value, aligning priorities, supporting PMs, coaching Scrum teams, tracking flow metrics, and leading risk decision engine migration using Power BI, Excel, GitHub Actions.

Led cross-team coordination, backlog prioritization, OKR definition, quarterly planning, Scrum coaching, and CI/CD practices. Leadership in high-impact risk decision engine migration.

Implemented Agile for strategic delivery, managed metrics, scaled Agile, designed Jira tools, coached teams, and aligned practices with OKRs and business goals.

Led Agile implementation (Scrum, Kanban), managed Agile metrics, scaled Agile with SAFe, designed Jira tools, coached teams, and facilitated process excellence.

Managed maintenance contracts, applied Lean, improved operations, managed KPIs, increased sales, planned resources, and used visual tools for efficiency.

Oversaw maintenance contracts, applied Lean (Kaizen, 5S), managed KPIs, improved sales, ensured client satisfaction, and enhanced communication.