Automated operational processes, designed AI systems, audited billing, managed escalations, coordinated with partners, developed internal apps, monitored issues, and optimized refunds.

Automated processes using AI tools, optimized refunds, and improved operational efficiency through workflow automation.

Performed gameplay testing, documented bugs, executed test cases, collaborated with dev teams, managed sensitive data, handled complaints, and contributed to QA objectives.

Tested gameplay, reported bugs, executed test cases, and provided support to English-speaking clients, ensuring compliance and quality.

Coordinated shipments, negotiated with carriers, tracked deliveries, managed documentation, built client relationships, and ensured QA compliance.

Coordinated domestic and international freight, negotiated rates, tracked loads, and ensured QA standards in logistics.