• Answer incoming calls. • Information capture. • Telephone solution. • Service monitoring.

customer service

• Programming. • Installation and updating of programs and equipment maintenance. • Support information and programs. • Train users in the use of software and hardware, according to specific needs.

Customer service and programming based on methodologies

• Development of computer systems for business development • Software development collaboration to design a new application system that will improve customer requirements. • Incident resolution methods, devising solutions innovative documenting the resolution for inclusion in the knowledge base and use by the team. • Database monitoring to track all company inventory.