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Laura Marcela Villalba Cadavid

Administrative Assistant - Receptionist
Habilidades
(Autoevaluación)
Idiomas
English:
  • Reading
    70%
  • Writing
    70%
Perfil profesional

Technologist 10 years of experience. Also working as an administrative assistant in functions such as document writing, document management, customer service and attention, event planning and organization, human talent assistant.

Experiencia laboral

Administrative Assistant - Receptionist
estahl ingenieria s.a.s | Septiembre 2019 - Abril 2020 (7 months)

Reception and customer service, handling calls and incoming and outgoing emails, scheduling appointments and Outlook calendar meetings, managing requisition of materials, other functions

Logro principal

I increased the number of clients in the telephone satisfaction survey by 70%, I increased my efficiency in administrative processes

Administrative Assistant
synag s.a.s | Noviembre 2018 - Agosto 2019 (9 months)

Update, record and store information, reception and customer service, keep track of the agenda, coordinate business meetings, travel ticket management, customer follow-up

Logro principal

•I improved customer service rates by 50% •I reduced executive burden managing all interactions with the company's customers.

Administrative Assistant
fundación colombia mia | Enero 2017 - Septiembre 2017 (8 months)

File and organize physical and digital documents, interact with clients and third parties, resolve their claims and handle their requirements efficiently, support community projects.

Logro principal

.I implemented strategies saving costs in the logistics of operations in the foundation •I increased direct approach with clients

Formación académica
Business Administration
Sena | Technician
Generado por

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