Business administration and environmental management professional, I have the main knowledge regarding the economic, social, and environmental impacts that are part of a company. I am a responsible, punctual and orderly person.
- Inventory management. - Control of orders. - User Support. - Participation in the different management systems of the company (Financial, SST, quality and Environmental) - Portfolio collection through email and calls. - Control and monthly billing update. - Management of the SIIGO platform (creation of clients, products and invoices). - Planning and execution of internal quality audit. - Participation in training for employees.
- Attention and customer service. - Petty cash and general cash management. - Management of the Aulapp platform. - Assignment of practical theoretical classes of the students. - File of documents of the process of the students. - Management of company email. - Management of Office tools.
- Management of the DocManager document tool. - Modification and update of document versions. - Participation in internal and external audit ISO 9001. - Creation of improvement opportunities. - Managing the agenda of meetings in the quality area and assigning them. - Verification of the quality of the service by means of calls to the client. - Participation in the ICETEX project, qualifying the performance of the call center staff. - Management of Office tools.